Order Processing
All orders are processed within 1–2 business days (excluding weekends and holidays). You’ll receive a confirmation email once your order is placed and another notification when your order has shipped.
Shipping Times & Rates
- Standard Shipping: 6–12 business days
Tracking Your Order
Once your order ships, you’ll receive a tracking number via email. Please allow 24 hours for the tracking link to update.
Lost or Delayed Orders
If your order hasn’t arrived within 7 business days of the expected delivery date, please contact us at info@naturevelle.com, and we’ll be happy to assist.